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Bug Posting Guides
Forum: General Topics
Last Post: SqueakyChair
04-01-2016, 01:35 PM
» Replies: 0
» Views: 26,023

 
Bug Bug Posting Guides
Posted by: SqueakyChair - 04-01-2016, 01:35 PM - Forum: General Topics - No Replies

All bugs must be reported to the admin of the forum. 

General DOs for reports:

  • Include detailed description of the error
  • Provide screenshots if possible
  • Provide detailed description of the activity or actions that caused the bug
  • Provide the bug tracing parameters, if any
  • Search the database for bug reports for similar/same issues prior to submission
  • Provide an information on whether the issue can be re-created or not.
General DO NOTs for reports:
  • Do not report bugs in threads
  • Do not request support in threads
  • Do not post bug reports publicly
  • Do not attach debug files to public messages (security threat)
If the report request is pending for the bug, please allow 10-14 days for status update before initiating escalation process.

Sincerely,
SqueakyChair.

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